Please check your SPAM folder to see if the email is there. As our email to you contains a link some email clients incorrectly recognise it as spam. If it is there simply move your email to your inbox.
Yes, you can, however, please bear in mind that many devices will only allow a single image download at a time. If you donwload your files on a. desktop you will be able to download a zipped folder contianing all your images in one download.
Don't worry this happens. That is why we get you to enter your own email addresses in to our system. Simply contact us below with the correct email address and details in the form so we can send you the direct link.
You have 4 weeks to download your files. Files will not be available after 4 weeks of your order date.
As many times as you like provided it is done within the 4 weeks of your order date.
We shoot jpeg (JPEG) files. These are sized to 16x24" @ 300dpi, so will allow for printing up to around A3 size.
If you are still unable to find your download link or access your files, please contact us with all relevant information required.
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